Bonus Terms and Conditions

This policy contains all overall rules, terms, and conditions related to bonus offers available on the website.

General Bonus T&C

  1. If nothing else is stated in relation to the bonus, these T&C rules apply to all bonuses. To find more information and T&C for a particular bonus, check the description on the individual page of that bonus offer;

  2. These Terms & Conditions may be published in multiple languages. If there are any discrepancies between different versions of these T&C, the English version of the Bonus T&C shall prevail;

  3. At any point, if following T&C rules seem unclear or there is some kind of a possible mistake, please contact our Support Department;

  4. To take part in promotion or tournament, receive a bonus/free spins, or use a promo code you must hold an active account at Ra Casino;

  5. If the bonus offer is not automatically appeared in player’s account after required steps to receive bonus are completed, please contact our Support Department using the link above;

  6. Customers are able to have only one active bonus at the time. Deposit bonuses cannot be combined;

  7. Certain or all of the bonuses may be unavailable for players in restricted countries of residence;

  8. Users can keep track of the status and manage their bonuses on “My Bonuses” page in the user profile;

  9. After claiming a bonus, the bonus amount is added to the account as virtual currency (“Bonus Money” balance);

  10. Players have the right to refuse to receive any bonuses and offers from the casino;

  11. Players are able to refuse a bonus at any time using the “Cancel” button opposite to an active bonus on “My Bonuses” page;

  12. By canceling the bonus users agree to forfeit their “Bonus Money” balance and all winnings made with canceled bonus;

  13. All withdrawal requests for winnings acquired using an active bonus (after wagering requirements completion) will be reviewed before approval. The casino team have the right to ask the player to additionally confirm his personality and payment details;

  14. The casino reserves the right to cancel bonuses and winnings gained with a help of bonuses, as well as confiscate any funds left on the player’s account if these funds were obtained unfairly or by breaking these rules and overall Terms & Conditions of Ra Casino, that are also applied to these T&C;

  15. Minimum deposit required to activate a bonus, unless otherwise stated:

    • For accounts in USD: $10;

    • For accounts in EUR: €10;

    • For accounts in RUB: 700 ₽;

    • For accounts in THB: ฿300;

    • For accounts in MYR: RM50;

    • For accounts in TWD: NT$300;

    • For accounts in VND: 200,000 ₫;

    • For accounts in IDR: Rp150,000;

    • For accounts in JPY: ¥1000;

    • For accounts in KRW: ₩12,000;

Bonus Wagering

  1. When user has an active bonus all funds are locked and cannot be withdrawn until wagering requirements for the bonus are met. All withdrawal requests will be refused until requirements completed;

  2. Winnings gained from using an active bonus can be withdrawn only after wagering requirements are met;

  3. All bonuses, if not stated else, come with a wagering requirement of x40 (forty times) the credited bonus amount, that must be wagered within 30 days;

  4. If wagering requirements are not completed within 30 days, active bonus, “Bonus Money” balance that corresponds to this bonus and all winnings gained with the use of the bonus will be removed from the account;

  5. Wagering requirements considered completed if wagering amount for the active bonus equals 0 (in user currency); Wagering requirements are also considered completed if the full account balance is lost in the process (this way bonus is automatically canceled from the account);

  6. While playing with an active bonus, the deposited funds (called “Real Money”) will be used first. All winnings from bets with an active bonus applied will be added to “Bonus Money” until wagering requirements are met;

  7. Wagering requirements are considered completed due to full account balance (real and bonus wallet) loss when:

    • For accounts in USD: if user balance is less than $0.50;

    • For accounts in EUR: if user balance is less than €0.50;

    • For accounts in RUB: if user balance is less than 30₽;

    • For accounts in THB: if user balance is less than ฿15;

    • For accounts in MYR: if user balance is less than RM2;

    • For accounts in TWD: if user balance is less than NT$15;

    • For accounts in VND: if user balance is less than 10,000₫;

    • For accounts in IDR: if user balance is less than Rp7,000;

    • For accounts in JPY: if user balance is less than ¥50;

    • For accounts in KRW: if user balance is less than ₩600;

  8. If not stated else, players are able to wager bonuses only in games from the Slots category. Bets that were made in Live Casino, Table, Cards and other games that aren’t slots will not be counted towards completing wagering requirements, and bets that were followed by a win will be counted as additional wager requirement of x40 the won amount and added to overall wager amount of an active bonus;

  9. The highest bet allowed for users with an active bonus (if not specified else) until wagering requirements are met:

    • For accounts in USD: $2 per spin;

    • For accounts in EUR: €2 per spin;

    • For accounts in RUB: 100₽ per spin;

    • For accounts in THB: ฿65 per spin;

    • For accounts in MYR: RM8 per spin;

    • For accounts in TWD: NT$60 per spin;

    • For accounts in VND: 50,000₫ per spin;

    • For accounts in IDR: Rp30,000 per spin;

    • For accounts in JPY: ¥200 per spin;

    • For accounts in KRW: ₩2,500 per spin;

  10. All winnings will be automatically transferred from the “Bonus Money” to the “Real Money” user balance right after wagering requirements are completed.

Irregular Play, Fraud and Fair Play

  1. Bonus and promotion offer abuse is strictly prohibited: displaying irregular betting behavior; using betting strategies; VPN (or another location masking) usage to take advantage of bonuses and promotion offers; taking advantage of any software or system bug, loophole, error, or failure to any game provided; using multiple accounts to claim a bonus or promotional offer more than once; working together in a group with other players to abuse the website - considered as abusive behavior. This way the casino reserves the right to deny or limit bonuses, eliminate the player’s account balance (including the deposited amount) and even permanently block the account;

  2. Bonuses and promotional offers are limited to be claimed once per person, household, family, address of residence, email address, credit card number, IP address, device. If bonuses were claimed multiple times by genuine error or issue with connectivity and decided so by Ra Casino team, the winnings will be paid. Otherwise, such behavior will be considered fraudulent.

Ra Casino - is a trusted online casino in Asia and Europe. Here you can find best slot games, live dealers (Live Casino), various types of card games (Poker, Blackjack, Baccarat) and table gambling games (including Sic Bo and Keno). As a licensed internet casino, Ra.Casino provides only licensed gambling soft from providers: NetEnt, Microgaming, Playtech, Quickspin, Habanero, and many others. Register now and enjoy our generous bonuses, tournaments and promotions, quick withdrawals and fair gameplay!

Ra.Casino is owned and operated by Esports Kingdom LP, Ireland (registered address: Office 29, Clifton house, Fitzwilliam Street lower, Dublin 2, D02 XT91, Republic of Ireland). Esports Kingdom LP (Ra Casino operator and regulator) operating under the Master License of Gaming Services Provider, N.V. #365/JAZ issued to Curacao Gaming by the Government of Curacao.

Attention! Gambling can be addictive and should be considered only as a form of entertainment and available only for people over 18 y.o.. If you feel that gambling is becoming a problem for you - please, visit our responsible gaming page.


Customer service phone number: +44 1418460019

Customer service email: [email protected]


Copyright © 2020 Ra Casino. All rights reserved.