Gaming Rules

This policy contain special rules for playing games, restrictions, customers behave etc. Capitalized terms not defined in these Special Terms shall have the same meaning as defined in the Terms of Use.

  1. General rules

    1. 1.1

      By playing on this Site the user is acknowledging that in playing games of luck through the use of the Service and/or the Software, the user is under the risk of losing money. It is the users sole responsibility to assume the losses suffered through the users account;

    2. 1.2

      A user agrees that the Software and Service provided may become open to promotional abuse. Should such arise, the Casino may impose specific conditions in relation to awarded bonus and the user shall refrain from employing gameplay with intent to abuse said offer.

    3. 1.3

      Should the Casino become aware of any user who has accepted a bonus or a promotion with sole purpose of creating a positive expected value on bonus return by using practices aimed at securing a cash out of said bonus, then Ra.Casino will enforce condition number 1.d and will enforce immediate exclusion from this and future Ra.Casino promotions.

    4. 1.4

      Any attempt to build up the feature or multiplier value inside any game whilst using bonus funds and then redeeming it at a later stage when using Real Money exclusively to get the value paid out as Real Money is considered fraudulent play. For example, but not limited to, playing Forsaken Kingdom to build up the Collected Knights when using bonus funds then leaving the game and coming back to take advantage of the feature when using Real Money only without any bonus in play. Should you be found to be employing this strategy any winnings will be confiscated and your account permanently closed. Examples of games subject to this are, but is not limited to, Beautiful Bones, Big Bad Wolf, Dead or Alive, Scrooge, The Wish Master, Vampire: The Masquerade Las Vegas, Dr. Jekyll & Mr. Hyde, Stardust, Forsaken Kingdom, Eggomatic, Immortal Romance, Robin Hood, Terminator 2, Tomb Raider 2, Crime Scene, Lucky Angler, Thunderstruck II, Big Bang, The Wish Master, Castle Builder, Devils Delight & Champion of the Track, Tower Quest.

  2. Due diligence / Know your client

    Due to constantly developing regulations on the prevention of criminal activities and money laundering, and terrorism financing, Esports Kingdom LP (further The Company) strictly implements anti-money laundering (AML) guidelines and procedures.

    Due diligence (DD). Company`s
customers should be subject to an DD process and record keeping.

    Anonymous Accounts. Anonymous or ‘nominal’ account records are not permitted. Any existing anonymous accounts or accounts believed to be ‘nom de plume’ or that have inconsistent identification should be subject to appropriate due diligence to establish the identity and bona fides of the account holder at an early opportunity.

    Duplicate/Multiple Accounts. Many customers wish to operate parallel accounts in order to segregate their gambling spend. Notwithstanding this activity, license holders must be able to identify and associate ‘linked’ accounts that may belong or be under the control of the same person.

    Politically Exposed Persons (PEP). Company are required to make provision, on a risk sensitive basis, to respond to any attempt to gamble by any qualifying Politically Exposed Persons, i.e. any person holding significant public office (or who has held it at any time in the preceding year), having access to public funds or in a position of influence. PEPs include the readily identifiable family and associates of such persons. A risk based approach should be applied based on the value and scale of gambling and the location of such customer.

    While we respect and honor the confidentiality of our clients, we are committed to undertaking thorough due diligence. As part of enhanced due diligence policy, know your client (KYC) policy is based on principles of partnership: if we know and understand our customers, they know and understand us. In case of enhanced due diligence clients could be invited to provide below listed documents to comply with our KYC policy (copy of the passport and utility bill or bank statement). The Company reserves the exclusive right to unilaterally decline any clients' application and/or terminate further provision of services without any statements or explanations to the client in case of breach of KYC policy.

    The use of VPN (Virtual Private Network), VPS (Virtual Private Server), proxies and connections via datacenters is strictly prohibited. We reserve the right to close any accounts and void any bets, bonus and winnings if the account was created or used through the use of any of the aforementioned.

  3. Country Restrictions

    We do not currently permit accounts to be opened and used by customers who are based in certain jurisdictions, due to various commercial or legal reasons. This list currently contains but is not limited to United Kingdom, United State, Spain, France, Netherlands, Italy

    We reserve the right to immediately close accounts registered by users who reside in these countries.

  4. NetEnt Games restrictions

    1. 4.1

      Absolute Restriction:

      United States of America, United Kingdom, Spain, France and Italy.

    2. 4.2

      Blacklisted Territories:

      NetEnt content shall not be served in the following territories:

      Afghanistan, Albania, Algeria, Angola, Australia, Bahamas, Botswana, Cambodia, Ecuador, Ethiopia, Ghana, Guyana, Hong Kong, Iran, Iraq, Israel, Kuwait, Laos, Myanmar, Namibia, Nicaragua, North Korea, Pakistan, Panama, Papua New Guinea, Philippines, Singapore, Sri Lanka, Sudan, Syria, Taiwan, Trinidad and Tobago, Tunisia, Uganda, Yemen, Zimbabwe.

    3. 4.3

      Regulated Territories (only permitted to offer if receipt of a license from the local regulator which has been seen and approved by NetEnt):

      Belgium, Bulgaria, Czech Republic, Denmark, Estonia, France, Italy, Latvia, Lithuania, Mexico, Portugal, Romania, Serbia, Spain, Sweden, Switzerland, United Kingdom, United States of America.

    4. 4.4

      Branded Game Territories

      1. 4.4.1

        Jumanji, emojiplanet, Guns & Roses, Jimi Hendrix, Motörhead and Conan cannot be offeredin the following territories:

        Afghanistan, Albania, Algeria, Angola, Australia, Bahamas, Botswana, Cambodia,China,Ecuador, Ethiopia, Ghana, Guyana, Hong Kong, Iran, Iraq, Israel, Kuwait, Laos, Myanmar, Namibia, Nicaragua, North Korea, Pakistan, Panama, Papua New Guinea, Philippines, Singapore, Sri Lanka, Sudan, Syria, Taiwan, Trinidad and Tobago, Tunisia, Uganda, Yemen, Zimbabwe. Belgium, Bulgaria, Czech Republic, Denmark, Estonia, France, Italy, Latvia, Lithuania Mexico, Portugal, Romania, Serbia, Spain, Sweden, Switzerland, United Kingdom, United States of America.

      2. 4.4.2

        In addition to the jurisdictions set out in paragraph 4.4.1, Planet of the Apes Video Slot must not be offered in the following territories:

        Azerbaijan, China, India, Malaysia, Qatar, Russia, Thailand, Turkey, Ukraine.

      3. 4.4.3

        Vikings Video Slot must not be offered in the additional jurisdictions:

        Afghanistan, Albania, Algeria, Angola, Australia, Azerbaijan, Cambodia, Canada, China, Ecuador, France, Guyana, Hong Kong, India, Indonesia, Iran, Iraq, Israel, Kuwait, Laos, Malaysia, Myanmar, Namibia, North Korea, Pakistan, Papua New Guinea, Philippines, Qatar, Russia, Singapore, South Korea, Sudan, Syria, Taiwan, Thailand, Tunisia, Turkey, Ukraine, United States of America, Uganda.

      4. 4.4.4

        In addition to the jurisdictions set out in paragraph 4.4.1, Narcos Video Slotmust not be offered in the following territories:

        China, Indonesia, South Korea.

      5. 4.4.5

        Universal Monsters (Frankenstein, the Bride of Frankenstein, Dracula, The Mummy, The Wolf Man, Creature from the Black Lagoon and The Invisible Man), can only be played in the following territories:

        Andorra, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Brazil, Georgia, Iceland, Liechtenstein, Moldova, Monaco, Montenegro, Norway, Russia, San Marino, Serbia, Switzerland, Ukraine, Croatia, Macedonia, Turkey, Austria, Bulgaria, Cyprus, Czech Republic, Finland, France, Germany, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Peru, Poland, Slovakia, Slovenia, and Sweden.

  5. Contribution and payouts

    For more information about the contribution percentage (the percentage that a certain game contributes to the overall Playthrough requirement) of all our games, please check payment structure inside the game and official provider FAQ.

    We use same data for our stats and info.

  6. Bonus And Jackpots

    Players who have an active bonus in their Account are not entitled to take part in Multiplayer Roulette.

    If a Player registers a deposit in order to receive a bonus and/or to use a reward code and the deposit is then withdrawn all pending/queue bonuses will be cancelled.

    Only real money wagers are accepted on Ra.Casino Live and Video Games.

    IGT MEGAJACKPOTS

    Players of MegaJackpots games can click here to find dedicated Terms and Conditions.

Ra Casino - is a trusted online casino in Asia and Europe. Here you can find best slot games, live dealers (Live Casino), various types of card games (Poker, Blackjack, Baccarat) and table gambling games (including Sic Bo and Keno). As a licensed internet casino, Ra.Casino provides only licensed gambling soft from providers: NetEnt, Microgaming, Playtech, Quickspin, Habanero, and many others. Register now and enjoy our generous bonuses, tournaments and promotions, quick withdrawals and fair gameplay!

Ra.Casino is owned and operated by Esports Kingdom LP, Ireland (registered address: Office 29, Clifton house, Fitzwilliam Street lower, Dublin 2, D02 XT91, Republic of Ireland). Esports Kingdom LP (Ra Casino operator and regulator) operating under the Master License of Gaming Services Provider, N.V. #365/JAZ issued to Curacao Gaming by the Government of Curacao.

Attention! Gambling can be addictive and should be considered only as a form of entertainment and available only for people over 18 y.o.. If you feel that gambling is becoming a problem for you - please, visit our responsible gaming page.


Customer service phone number: +44 1418460019

Customer service email: [email protected]


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